Total Quality Management (TQM)
Total Quality Management (TQM) is a management approach focused on improving the quality of products and services through continuous feedback and collaboration among all employees. In the context of productivity improvement, TQM aims to enhance efficiency by involving everyone in identifying problems and finding solutions. This collaborative effort helps reduce waste, lower costs, and improve customer satisfaction. By fostering a culture of quality, organizations can achieve better performance and sustained success, ultimately leading to a more productive and competitive business environment.
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Total Quality Management (TQM) is a management approach focused on long-term success through customer satisfaction. It involves every member of an organization in improving processes, products, and services. TQM emphasizes teamwork, continuous improvement, and maintaining high standards at all levels. By fostering a culture that values quality, organizations aim to reduce defects, enhance efficiency, and ultimately, meet or exceed customer expectations. The goal is not just to fix problems when they arise but to create a system where quality is built into every step of the process.