Malcolm Baldrige National Quality Award

The Malcolm Baldrige National Quality Award is a prestigious honor in the United States that recognizes organizations for excellence in performance and quality management. Established in 1987, the award encourages companies to improve their processes, products, and services through a set of criteria focusing on leadership, strategic planning, customer focus, measurement, analysis, workforce engagement, and operations. Winning the award helps organizations enhance their reputation and competitiveness while providing a framework for continuous improvement. It aims to promote the importance of quality as a key driver of business success.