Total Quality Control

Total Quality Control (TQC) is a management approach aimed at improving the quality of products and services throughout an organization. It involves every employee in the quality process, from production to customer service, ensuring that quality is a shared responsibility. TQC emphasizes continuous improvement, using feedback and data to identify areas for enhancement. This method not only focuses on satisfying customer needs but also aims to reduce waste and increase efficiency. By fostering a culture of quality, organizations can enhance their competitiveness and build lasting customer relationships.