Baldrige National Quality Program

The Baldrige National Quality Program is a U.S. initiative designed to improve organizational performance and competitiveness through a framework for achieving excellence. It provides criteria for evaluating processes, leadership, and overall effectiveness in various sectors, including business, education, health care, and nonprofits. Organizations that apply the Baldrige criteria aim to enhance customer satisfaction, workforce engagement, and operational efficiency. The program also recognizes outstanding organizations with the Baldrige Award, promoting best practices and sharing successful strategies for continuous improvement across industries.