Malcolm Baldrige

The Malcolm Baldrige National Quality Award is a prestigious honor established in 1987 by the U.S. government to recognize organizations for their excellence in performance and quality management. Named after Malcolm Baldrige, a former U.S. Secretary of Commerce, the award aims to improve competitiveness in businesses and educational institutions. It provides a framework for organizations to assess their practices, focusing on leadership, strategic planning, customer satisfaction, workforce engagement, process management, and results. Winning this award signifies a commitment to continuous improvement and exemplary performance, serving as a benchmark for other organizations striving for excellence.