agency performance

Agency performance refers to how well an organization, such as a governmental body or a non-profit, achieves its goals and fulfills its responsibilities. It involves evaluating the effectiveness, efficiency, and impact of the agency’s actions and services. Key metrics might include outcomes for the community served, resource management, and stakeholder satisfaction. Good agency performance indicates that it is meeting its objectives and providing value to the public it represents. Continuous assessment and improvement are essential for adapting to changing needs and enhancing overall effectiveness.