Qualitätsmanagement (quality management)

Qualitätsmanagement, or quality management, is a systematic approach to ensuring that products and services meet certain standards of quality. It involves planning, controlling, and improving processes to achieve the highest level of customer satisfaction. This can include setting quality benchmarks, monitoring performance, and making improvements based on feedback and data analysis. By focusing on quality, organizations aim to reduce errors, enhance efficiency, and deliver reliable products or services. Ultimately, effective quality management helps build trust with customers and promotes long-term business success.