quality tools

Quality tools are methods and techniques used to ensure products or services meet certain standards and satisfy customer expectations. These tools help identify problems, analyze processes, and improve performance. Common examples include flowcharts, which visualize processes; checklists, which ensure all steps are followed; and Pareto charts, which highlight the most significant issues. By using these tools, organizations can enhance efficiency, reduce errors, and foster continuous improvement, ultimately delivering higher quality outcomes to their customers.