feedback management

Feedback management refers to the systematic process of collecting, analyzing, and responding to feedback about a product, service, or experience. It involves gathering input from customers or stakeholders, understanding their opinions and suggestions, and then using that information to make improvements. Effective feedback management helps organizations identify weaknesses, enhance customer satisfaction, and foster communication. By addressing concerns and acting on positive comments, businesses can build stronger relationships, drive growth, and ultimately create a better overall experience for users or clients.