Zendesk

Zendesk is a customer service platform that helps businesses manage and respond to customer inquiries efficiently. It consolidates messages from various channels—such as email, chat, phone, and social media—into one organized system. This allows support teams to track, prioritize, and resolve issues more effectively. Zendesk also offers tools for automating routine tasks, creating knowledge bases, and analyzing customer interactions to improve service quality. Overall, it streamlines communication between companies and their customers, enhancing support experiences and building better relationships.