Service Ticket Resolution

Service Ticket Resolution refers to the process of addressing and solving issues or requests reported by users to a service provider or support team. When a user encounters a problem, they submit a "ticket" that outlines their concerns. The support team then investigates the issue, communicates with the user to gather necessary information, and implements a solution. Once resolved, the ticket is marked as complete. This system helps organizations manage and track support requests efficiently, ensuring users receive timely assistance and maintaining overall service quality.