AI customer service

AI customer service refers to the use of artificial intelligence technologies to assist customers in real-time. This can include chatbots that provide instant answers to questions, automated email responses, and virtual assistants that guide users through processes. AI analyzes customer inquiries, learns from interactions, and continuously improves its responses. The goal is to enhance customer experience by providing quick, accurate, and available support 24/7, while also freeing human agents to handle more complex issues. This technology helps businesses become more efficient and responsive to customer needs.