Chatbots

Chatbots are computer programs designed to simulate human conversation. They use artificial intelligence to understand and respond to user inquiries through text or voice, making them useful for customer service, information retrieval, and virtual assistance. Chatbots can operate 24/7, providing quick answers to common questions and helping users navigate websites or services. They learn from interactions to improve their responses over time. While some chatbots operate on simple rules, others leverage advanced machine learning to engage in more complex and natural conversations, enhancing user experience and efficiency.