Messenger Platform

The Messenger Platform is a service provided by Facebook that allows businesses and developers to create chatbots and engage with users through Facebook Messenger. It enables automated communication, making it easier for customers to get support, find information, or make purchases directly within the Messenger app. Users can interact with these bots for various purposes, like receiving updates, asking questions, or accessing services—all through messaging, which is convenient and familiar. Overall, it enhances customer experience by providing quick and accessible communication channels between businesses and their audiences.