Voice and Chatbots

Voice and chatbots are computer programs designed to interact with people through spoken or written language. Voice chatbots, like virtual assistants, understand spoken commands and respond verbally, while chatbots communicate through text on websites or messaging apps. They use artificial intelligence to understand user queries and provide helpful answers or perform tasks, such as booking appointments or answering questions. These tools improve customer service and streamline communication by making interactions more efficient and accessible, offering support 24/7 in various contexts, from businesses to personal use.