Amazon Connect Streams API

The Amazon Connect Streams API is a tool that allows developers to integrate and customize the features of Amazon Connect, a cloud-based customer service platform. It helps build web applications that can manage calls, chats, and tasks in real-time. With this API, businesses can create tailored interfaces for their agents, enabling them to handle customer interactions more efficiently. Essentially, it enhances the way customer service operates by providing the flexibility to design unique solutions that fit specific organizational needs, improving overall communication and support.