Zendesk Sunshine

Zendesk Sunshine is a flexible platform designed to help businesses create customized customer experiences by connecting and managing customer data across various systems. It acts as a central database, enabling companies to unify information from different sources, such as sales, support, and marketing. This integration allows for more personalized, efficient, and context-aware interactions with customers. Sunshine’s open and adaptable architecture makes it easier for developers to build tailored apps and workflows, ultimately improving customer satisfaction and streamlining operations without being limited by traditional support platform constraints.