Negotiation

Negotiation is the process through which two or more parties communicate to reach an agreement on a dispute or to make a decision. It involves discussing differing viewpoints, needs, or interests in a way that seeks to find a mutually acceptable outcome. This might include compromise, where each side makes concessions, or collaboration, where they work together to create new solutions. Effective negotiation requires good communication skills, empathy, and an understanding of the other party's perspective, all aimed at resolving conflict while maintaining a positive relationship.