negotiation and mediation

Negotiation is a process where two or more parties communicate to reach an agreement or resolve a conflict. Each side presents their interests and seeks a solution that satisfies everyone involved. Mediation, on the other hand, involves a neutral third party who facilitates the discussion between the parties. The mediator helps clarify issues, encourage cooperation, and explore options, but does not impose a decision. Both negotiation and mediation aim to find mutually acceptable outcomes while improving communication and understanding between the involved parties.