Ombudsman Scheme

An Ombudsman Scheme is a system designed to help resolve disputes between consumers and organizations, including those related to contracts. When disagreements arise, individuals can take their issues to an Ombudsman, an independent and impartial official. The Ombudsman reviews the case, investigates the situation, and seeks to mediate a resolution without legal action. This process is typically faster, simpler, and more cost-effective than going to court, making it accessible for those who want to resolve their contract disputes fairly and efficiently.