Local Government Ombudsman

The Local Government Ombudsman (LGO) is an independent organization that investigates complaints from the public about local councils and other local authorities in the UK. If someone feels they have been treated unfairly or their issue hasn't been resolved adequately by their council, they can reach out to the LGO. The ombudsman looks into these complaints, assesses whether the council acted properly, and recommends ways to rectify any issues. Their aim is to ensure accountability, improve local services, and uphold citizens' rights in dealings with local government bodies.