National Ombudsman

The National Ombudsman is an independent official in a country responsible for addressing complaints against government agencies and ensuring fair treatment of citizens. They investigate concerns about public services, help resolve disputes, and promote accountability and transparency within government operations. The role is to serve as a bridge between the public and the government, providing a way for individuals to seek assistance when they feel their rights have been violated or when they encounter issues with government actions. The Ombudsman aims to improve government responsiveness and ensure that citizens' voices are heard.