Financial Ombudsman Service

The Financial Ombudsman Service is an independent organization that helps settle disputes between consumers and financial companies, like banks, insurance firms, or investment providers. If you're unhappy with a financial service or product and can't resolve the issue directly, you can ask the Ombudsman to review the case. They listen to both sides, investigate the matter fairly, and make an impartial decision. This process provides an accessible and free way to seek justice without going to court, ensuring consumers are protected and financial companies are held accountable.