Ombudsman for Insurance

An Ombudsman for Insurance is an independent and impartial official who helps resolve disputes between consumers and insurance companies. If a policyholder has a complaint about their insurer, such as issues with claims or service, they can approach the Ombudsman. The Ombudsman investigates the matter and provides recommendations or decisions based on fairness and the law. This service aims to ensure that consumers are treated fairly and can access justice without needing to go to court. It fosters accountability among insurers and helps maintain trust in the insurance industry.