Insurance Ombudsman

An Insurance Ombudsman is an independent and impartial official who helps resolve disputes between consumers and insurance companies. If a policyholder has a complaint about their insurance provider, such as a denied claim or unsatisfactory service, they can approach the Ombudsman for assistance. The Ombudsman investigates the issue, mediates between the parties, and can make recommendations or decisions to settle the dispute. This service is designed to protect consumers and ensure fair treatment in the insurance industry, often at no cost to the policyholder.