Ombudsman for Banking Services and Investments (Canada)

The Ombudsman for Banking Services and Investments (OBSI) is an independent organization in Canada that helps resolve disputes between consumers and financial services providers like banks and investment firms. If you have a disagreement over a banking or investment issue and can't resolve it directly with the institution, you can request OBSI’s assistance. They review cases impartially, gather facts, and provide guidance or recommendations at no cost. Their goal is to ensure fair treatment and help protect your rights within the financial sector.