Financial Ombudsman Service (UK)

The Financial Ombudsman Service in the UK is an independent organization that helps resolve disputes between consumers and financial service companies, such as banks, insurers, and lenders. When someone is unhappy with how a financial firm has handled their complaint and can't resolve it directly, they can ask the Ombudsman to review the case. The service investigates fairly and makes a binding decision if needed. Its goal is to ensure consumers are treated fairly and receive appropriate compensation when companies fall short of their obligations. The process is free for consumers and aims to provide an impartial resolution.