Mediation and arbitration in insurance disputes

Mediation and arbitration are alternative ways to resolve insurance disputes outside of court. Mediation involves a neutral mediator helping both parties communicate, explore options, and reach a voluntary agreement. Arbitration involves an arbitrator, a neutral third party, who reviews evidence and makes a binding decision. Both methods are typically faster and less costly than litigation, allowing disputes to be settled more efficiently. They are often used to resolve disagreements over claim denials, policy interpretations, or settlement amounts, providing a private and collaborative approach to dispute resolution.