Financial Services Ombudsman (Ireland)

The Financial Services Ombudsman (FSO) in Ireland is an independent body that helps resolve complaints between consumers and financial service providers, such as banks and insurance companies. If a consumer feels they've been treated unfairly or their rights have been violated, they can bring their complaint to the FSO. The ombudsman investigates the case and makes a decision, aiming for a fair outcome. This service is free for consumers and promotes accountability and better practices within the financial sector, ensuring that individuals have a way to resolve disputes without needing to go to court.