Private Sector Ombudsman

A Private Sector Ombudsman is an independent official who addresses complaints from consumers about businesses in the private sector. When a customer believes they have been treated unfairly or have an unresolved issue with a company, they can bring their case to the ombudsman. This service aims to ensure fair practices and resolve disputes without going to court. The ombudsman investigates complaints, often providing recommendations to businesses and helping consumers find resolutions, thereby improving accountability and trust between the public and private sectors.