3. Change Management

Change management refers to the structured approach organizations use to ensure that changes—whether in processes, technologies, or culture—are implemented smoothly and effectively. It involves preparing and supporting individuals and teams during transitions, minimizing resistance, and maximizing engagement. This process includes assessing the impact of change, communicating clearly about what to expect, providing training, and gathering feedback. Ultimately, successful change management helps organizations adapt to new conditions while maintaining productivity and morale, ensuring that everyone involved understands the reasons for change and feels supported throughout the transition.