5. Business Process Improvement

Business Process Improvement (BPI) refers to the systematic approach of analyzing and enhancing an organization's workflows and operations to boost efficiency and effectiveness. By identifying inefficiencies or bottlenecks, organizations can streamline processes, reduce costs, and increase productivity. This not only improves the quality of products or services but also enhances employee satisfaction and customer experience. Ultimately, effective BPI helps organizations achieve better performance and adapt to changing market demands, driving sustainable growth and success.