Michael Hammer

Michael Hammer was an influential business process reengineering (BPR) expert known for his work in improving organizational efficiency and effectiveness. He emphasized the need for businesses to rethink and redesign their processes to enhance performance and customer satisfaction. Hammer argued that sweeping changes, rather than incremental adjustments, were necessary for significant improvement. His 1990 book, "Reengineering the Corporation," became a cornerstone of modern management practices, encouraging companies to leverage technology and innovative strategies to optimize their operations. Hammer's ideas have shaped practices in business management and organizational restructuring, making him a prominent figure in contemporary business theory.