
SNOW (ServiceNow)
ServiceNow, often abbreviated as SNOW, is a cloud-based platform that helps organizations manage their digital workflows. It streamlines processes like IT service management, customer support, human resources, and more by automating tasks and improving communication. Essentially, it serves as a centralized hub where businesses can handle requests, incidents, and changes efficiently. This leads to faster resolution times and better service delivery, ultimately enhancing overall productivity and user satisfaction across various departments within an organization.