Service Portal

A Service Portal is a user-friendly online platform that allows individuals to access various services, information, and support from an organization or company. It provides a centralized digital space where users can submit requests, find help, track issues, or access resources easily without needing to contact support directly. Think of it like a website or app tailored to streamline and simplify the way users interact with services, making the process more efficient and convenient. Service Portals are commonly used in organizations to enhance customer experience and improve service management.