Madrid (ServiceNow Release)

Madrid is a version update for ServiceNow, a platform used by organizations to manage their digital workflows, IT services, and business operations. This release introduces new features, improvements, and enhanced capabilities to streamline processes, improve automation, and increase security. It helps organizations better handle tasks like customer service, IT management, and employee workflows through more efficient tools and an updated interface. Think of Madrid as the latest software update that makes the platform more powerful, user-friendly, and aligned with current technological needs, enabling organizations to operate more effectively and deliver better service.