J.D. Power and Associates

J.D. Power and Associates is a global marketing information services company known for its consumer satisfaction surveys and research in various industries, including automotive, telecommunications, and banking. They gather feedback from customers to evaluate products and services, providing insights on quality, performance, and customer satisfaction. Their reports and rankings are widely respected and used by businesses to enhance their offerings and by consumers to make informed purchasing decisions. Founded in 1968, J.D. Power has become a trusted name in measuring customer experience and satisfaction across multiple sectors.