J.D. Power 2021 U.S. Initial Quality Study

The J.D. Power 2021 U.S. Initial Quality Study measures how new car owners perceive the quality of their vehicles shortly after purchase. It assesses issues related to design, features, and overall performance, based on owner feedback for the first 90 days of ownership. The study helps identify which brands and models have the fewest problems, providing valuable insights for consumers looking to make informed decisions. Higher rankings indicate fewer problems, reflecting better vehicle quality and owner satisfaction. This study aids manufacturers in improving their products and enhancing customer experiences.