UserTesting.com

UserTesting.com is a platform that helps businesses understand how real users interact with their websites, apps, or products. Companies can create tests where users complete specific tasks while sharing their thoughts aloud. This feedback helps businesses identify areas for improvement, enhancing user experience and increasing customer satisfaction. By observing actual users, companies gain valuable insights into what works well and what doesn’t, allowing them to make more informed design and functionality decisions. Overall, it's a tool for better understanding and improving how people use digital products.