William Bridges

William Bridges was an expert in change management who developed ideas about how people experience transitions during organizational or personal change. He explained that change involves not just the external event (like a new job or process) but also an internal psychological process. Bridges emphasized that successfully navigating change requires understanding and managing the emotional and mental adjustments—called the transition process—that people go through, which includes endings, a neutral "in-between" phase, and new beginnings. His work helps organizations and individuals handle change more effectively by acknowledging these human factors.