usability score

A usability score is a measure of how easy and effective a product or service is for users to interact with. It evaluates aspects like design, functionality, and user satisfaction. Higher scores indicate a better user experience, meaning people can accomplish their tasks more efficiently and with less frustration. Typically, usability testing involves real users performing specific tasks and providing feedback, leading to a score that reflects the overall ease of use. This score helps organizations identify areas for improvement and ensures that products meet the needs of their audience.