user flows

User flows are visual or written maps that outline the steps a person takes to complete a specific task on a website or app. They help designers understand how users navigate through a digital product, from starting point to goal. By mapping these paths, teams can identify potential issues, optimize the experience, and ensure that users can logically and smoothly achieve their objectives, such as making a purchase or signing up for a service. Essentially, user flows are tools that help improve the overall usability and efficiency of digital interfaces.