"The Inmates Are Running the Asylum"

"The Inmates Are Running the Asylum," a book by Alan Cooper, addresses the issues in software design and development where the needs of users are often overlooked. Cooper argues that technical experts (the "inmates") dominate decision-making, leading to products that are complicated and frustrating to use. He emphasizes the importance of understanding user experience and involving actual users in the design process to create intuitive and effective software. Essentially, the book advocates for a shift towards user-centered design to ensure that technology meets the needs of its intended audience.