The Consumer Rights Directive (EU)

The Consumer Rights Directive (EU) is a piece of legislation designed to protect consumers in Europe when they make purchases, especially online. It ensures that consumers receive clear information about products, have the right to cancel purchases within a set period, and are safeguarded against unfair contract terms. The Directive aims to create a fairer marketplace by standardizing rules across EU member states, enhancing consumer confidence and rights, and ensuring that businesses provide transparent and honest information. Ultimately, it seeks to empower consumers and foster fair competition among businesses.