Consumer Rights Act 2015 (UK)

The Consumer Rights Act 2015 is UK law that protects buyers when they purchase goods, services, or digital content. It ensures products are of satisfactory quality, fit for purpose, and match descriptions. If not, consumers can request a repair, replacement, or refund. The law also covers unfair contract terms and guarantees clear rights for digital downloads. Its goal is to make transactions fairer, providing consumers with confidence and clarity when making purchases, and giving them legal options if products or services don’t meet approved standards.