SSM (Soft Systems Methodology)

Soft Systems Methodology (SSM) is a problem-solving approach used to understand complex situations where multiple perspectives exist. Instead of focusing solely on technical aspects, SSM emphasizes human interactions and differing viewpoints. It involves identifying stakeholders, exploring their needs, and developing a shared understanding of the situation. Practitioners create models to visualize problems and possible solutions, encouraging discussion and collaboration. This methodology is particularly useful in social, organizational, and community contexts, helping to facilitate change by considering both the systems involved and the people who operate within them.