SSM Framework

The SSM (Soft Systems Methodology) Framework is a structured way for organizations to analyze complex, real-world issues that involve many different perspectives. It encourages understanding the problem from multiple viewpoints, identifying what stakeholders want to achieve, and exploring possible changes. SSM emphasizes learning and collaboration, helping people develop a shared understanding and find practical solutions that work within their context. It’s often used in situations where problems are not clearly defined or are messy, aiming to improve understanding and facilitate effective decision-making.