Soft Systems Group

The Soft Systems Group is a team or approach that helps organizations understand and improve complex situations where multiple perspectives and human factors are involved. They focus on analyzing these "soft" aspects—like attitudes, values, and relationships—rather than just technical details. By engaging stakeholders and exploring different viewpoints, they develop models to better grasp issues and find practical solutions. Their goal is to facilitate meaningful change in situations that are often messy or difficult to organize, making systems work more effectively and aligning them with people's needs and goals.