Returns Policy
A returns policy is a set of guidelines established by a retailer that outlines how customers can return purchased items. It typically specifies the time frame for returns, conditions for accepted items (like being unopened or unused), and whether refunds, exchanges, or store credit will be offered. Additionally, it may detail who pays for return shipping or restocking fees. This policy helps protect both the customer and the retailer, ensuring a clear understanding of the process for returning products if they do not meet expectations. Always check the policy before making a purchase to avoid surprises.
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A returns policy is a set of rules established by a retailer that outlines how customers can return purchased items. It typically explains the time frame allowed for returns, the condition items must be in (like unused or unopened), and any necessary documentation, such as receipts. The policy may also detail whether customers receive a refund, store credit, or an exchange. Different retailers have varying policies, so it's important for customers to read the terms before making a purchase to understand their rights and options regarding returns.