EU Consumer Rights Directive

The EU Consumer Rights Directive is a set of laws designed to protect consumers when they buy goods and services within the European Union. It ensures that consumers have clear information about products, the right to cancel online purchases within 14 days, and protections against unfair contract terms. Additionally, it mandates that businesses must provide a straightforward way for consumers to address issues like faulty products. Overall, the directive aims to enhance consumer confidence and promote fair trade practices across EU member states.